Booking

    PRIVACY POLICY

    Thank you for visiting our website. Below we would like to inform you about the handling of your data in accordance with Art. 13 of the General Data Protection Regulation (GDPR).

     

    Name of the responsible body

    The entity named in the legal notice is responsible for the data processing described below.

     

    Purpose of data processing

    Our websites serve the following purposes:

    Information about our hotel and catering services

    •     Processing of inquiries and information
    •     Reservations and bookings in our hotels & restaurants
    •     Ordering a newsletter

     

    User data

    When you visit our websites, so-called usage data is temporarily evaluated on our web server for statistical purposes as a log in order to improve the quality of our websites. This data record consists of

    •     the name and address of the requested content,
    •     the date and time of the request
    •     the amount of data transferred
    •     the access status (content transmitted, content not found),
    •     the description of the web browser and operating system used,
    •     the referral link, which indicates from which page you came to our website,
    •     the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established.

    The legal basis for the processing of user data is Art. 6 para. 1 sentence 1 lit. f GDPR.

    Cookies

    We use cookies on our websites, which are necessary for the use of our websites. Cookies are small text files that are stored on your end device and can be read. A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session. We do not use these necessary cookies for analysis, tracking or advertising purposes. Some of these cookies only contain information on certain settings and are not personally identifiable. They may also be necessary to enable user guidance, security and implementation of the site. We use these cookies on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR.

    You can set your browser to inform you about the placement of cookies. This makes the use of cookies transparent for you. You can also delete cookies at any time via the corresponding browser setting and prevent the setting of new cookies. Please note that our websites may then not be displayed and some functions may no longer be technically available.

     

    Google Analytics

    We use the web analysis tool “Google Analytics” for the needs-based design of our websites. Google Analytics creates user profiles on the basis of pseudonyms. For this purpose, permanent cookies are stored on your end device and read by us. In this way, we are able to recognize returning visitors and count them as such.

    As part of the Google Analytics service, Google Ireland Limited supports us as a processor in accordance with Art. 28 GDPR. Data processing may also be carried out by Google outside the EU or the EEA (in particular in the USA). With regard to Google, an adequate level of data protection is guaranteed on the basis of the adequacy decision (EU-U.S. Data Privacy Framework). Google also undertakes to conclude standard contractual clauses with other sub-processors.

    Data processing takes place on the basis of your consent, provided that you have given your consent via our banner. You can withdraw your consent at any time by changing the settings in the cookie banner.

     

    Social media plugins

    We enable you to use social media plugins. For data protection reasons, however, no data is transmitted to social media services when you visit our websites.

    However, you have the option of giving your consent to this data processing via our banners in order to activate and use the social media plugins integrated on our websites. Only then will your browser establish a connection to the servers of the operator of the respective social media service.

    If you activate a plugin via the corresponding setting in the banner, the social media service receives in particular your IP address and, among other things, information about your visit to our websites (usage data). This occurs regardless of whether you have an account with the respective social media service. If you are logged in, the data can be assigned directly to your social media profile.

    Overall, we have no influence on whether and to what extent the respective social media service processes personal data after activation. However, it is likely that the social media service will create user profiles from your data and use them for the purpose of personalized advertising. In addition, your data will be used to inform other users of the social media service about your activities on our websites.

    Embedding takes place on the basis of your consent, provided you have given your consent via our banner. If you no longer wish your personal data to be processed by the activated social plugins, you can prevent future processing by revoking your consent by changing the settings in the cookie banner.

     

     

    Embedded videos

    We embed videos on our websites that are not stored on our servers. However, for reasons of data protection, no content from the third-party provider is loaded when you visit our website and the third-party provider does not receive any information.

    Only when you give your consent via our banner will content from the third-party provider be loaded. As a result, the third-party provider receives the information that you have accessed our site as well as the usage data technically required in this context. In addition, the third-party provider is then able to implement tracking technologies. We have no influence on further data processing by the third-party provider. Your consent includes the reloading of content from the third-party provider.

    Embedding takes place on the basis of your consent, provided that you have given your consent via our banner. You can revoke your consent at any time by changing the settings in the cookie banner.

     

    Conversion tracking via Google Ads and Bing Ads

    We measure the success of ad campaigns via conversion tracking and with the help of cookies (Google Ads and Bing Ads), which are set by Google or Microsoft, provided you have given your consent via our banner. The evaluation shows us which parameters of our ads, which we have placed with the search engines Google and Bing, are working and where there is a need for optimization. The data processing associated with conversion tracking takes place on the basis of your consent. You can withdraw your consent at any time by changing the settings in the cookie banner.

     

    Processing of inquiries and information

    For inquiries to Landgasthaus zur Linde – Hotelbetriebe Birgit Brune OHG you can contact us via e-mail and contact form. The personal information you provide in this context will be stored in our Outlook e-mail program exclusively for the purpose of answering your inquiry.

    Should it be necessary to answer your inquiry, the inquiry can be forwarded to our companies Inselloft OHG; Seesteg OHG; Marc und Jens Brune GbR, Hotelbetriebe Brigit Brune OHG. Your request will not be stored separately in a database and your e-mail address will not be forwarded to other companies.

     

    Reservations and bookings in our hotels & restaurants

    Reservations and bookings can be made in three ways: By e-mail, via the contact form on our homepage and via the HS3 booking tool. In this case, the data is entered into our Oracle fidelio guest database. We use this data in preparation for your stay with us, as well as in the follow-up to send you one-off information about your stay.

    We will only use your data to send you information or special offers at irregular intervals if you have expressly consented to us using your data for advertising purposes (we ask for this on the registration form or when you book). You can object to this use at any time by sending us a simple e-mail, letter or phone call. If you are no longer a guest with us, your data will be automatically deleted by us after 2 years of inactivity.

     

    Newsletter

    It is possible to subscribe to an e-mail newsletter on the website, which we use to regularly inform recipients about news from the company. To receive the newsletter, the following personal data is required: recipient (name or pseudonym) and a valid e-mail address; registration for our e-mail newsletter takes place using the double opt-in procedure. After entering the data marked as mandatory, we will send an email to the email address provided in which we ask for explicit confirmation of the newsletter registration (by clicking on a confirmation link). In this way, we ensure that you actually wish to receive our e-mail newsletter. If confirmation is not received within 24 hours, we block the information transmitted to us and delete it automatically after one month at the latest. we process your IP address, the time of registration for the newsletter and the time of your confirmation in order to document your newsletter registration and prevent misuse of your personal data. We delete this data when the newsletter subscription ends. We use “CleverReach” to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede, Germany. CleverReach is a service with which the newsletter dispatch can be organized and also analyzed. By subscribing to the newsletter, consent is also given in accordance with Art. 6 para. 1 lit. a GDPR to log the subscription to the newsletter with date and time in order to optimize the newsletter.

     

    Standard periods for the deletion of data

    The legislator has issued various retention obligations and periods. After these periods have expired, the corresponding data and data records are routinely deleted if they are no longer required for the fulfillment of contracts (guest, rental and service contracts). The commercial or financial data of a completed financial year is deleted after a further ten years in accordance with legal regulations, unless longer retention periods are prescribed or required for legitimate reasons. Shorter deletion periods are used in special areas of personnel administration and personnel management. This applies in particular to rejected applications or warnings. If data is not affected by this, it is deleted without being requested to do so when the stated purposes no longer apply.

    Registration forms are stored in accordance with the applicable registration law in the individual hotel and accommodation establishments for the minimum period prescribed by law and then destroyed under special precautionary measures in accordance with data protection regulations.

     

    Planned data transfer to third countries

    Data is not currently transferred to third countries or countries outside the EU.

     

    Right to information and right to rectification of the user

    Right to information:

    In accordance with Article 15 GDPR, you can request confirmation as to whether the data in question is being processed. If this is the case, you have a right to information about the processed information.

    Right to withdraw consent:

    If the processing of your personal data is based on consent, you have the right to withdraw this consent at any time in accordance with Article 7 GDPR.

     

    Right to object:

    If the processing of your personal data is necessary to safeguard the legitimate interests of our company, you can object to the processing at any time in accordance with Article 21 GDPR.

     

    Right to erasure:

    If you have withdrawn your consent, have objected to the processing of your personal data (and there are no overriding legitimate grounds for the processing), your personal data are no longer necessary for the purposes of the processing, there is a corresponding legal obligation or your personal data have been processed unlawfully, you have the right to request the erasure of your personal data in accordance with Article 17 GDPR.

     

    Right to rectification:

    If your personal data has been processed incorrectly, you have the right under Article 16 GDPR to request the rectification of this data without undue delay.

     

    Right to restriction of processing:

    Under the conditions of Article 18 GDPR, you have the right to request the restriction of the processing of your personal data.

     

    Right to data portability:

    In accordance with Article 20 GDPR, you have the right to receive personal data provided by you in a structured, commonly used and machine-readable format.

     

    Right to lodge a complaint:

    In accordance with Article 13 GDPR, you have the right to lodge a complaint with the competent supervisory authority. To assert your rights, you can contact us at the following e-mail address: datenschutz@brune-company.de The competent supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

     

    Name and address of the officer
    for data protection

    datenschutz nord GmbH

    Konsul-Smidt-Str. 8

    28217 Bremen

    Web: www.datenschutz-nord-gruppe.de

    E-mail: office@datenschutz-nord.de

     

    If you contact our data protection officer, please also indicate the responsible body named in the legal notice.